Market data
COMPENSATION SURVEY JOBS
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Service Personnel
Service Representative Trainee
Zero to two years’ experience servicing trade equipment.
Service Representative
Two to five years’ experience servicing printing trade equipment.
Service Engineer
Five plus years’ experience servicing printing trade equipment; journeyman position capable of servicing most or all related company products. Highest level on non-management service position.
Area Service Manager
Responsible for supervising and scheduling the work of several service representatives in a specific geographic area.
National Service Manager
Responsible for all field service activities in the United States. May include Canada.
Technical Service Personnel
Responsible for field service technical support, i.e. troubleshooting, customer demonstrations, customer tests, and training of company service personnel and customer operating personnel.
International Technical Service Personnel
U.S. based personnel only responsible for technical support of international dealers, distributors, customers, and company field service personnel based outside of the U.S.
Customer Service Manager
Responsible for all field and in-house technical service, demonstrations, and testing; may or may not be responsible for international customer service.
Marketing/Sales Personnel
Vice President Marketing/Sales
Top marketing/sales position; has total responsibility for marketing and sales functions.
Vice President/Director Marketing
Has total marketing responsibility for company; does not have responsibility for sales functions.
Vice President/Director Sales
Top sales position; does not have responsibility for any marketing functions.
Product Manager/Director
Has responsibility for specific products or line development.
Marketing Services Manager/Director
Has responsibility for company’s marketing services; functions may include field service, sales administration, customer order processing, advertising and promotion.
Market Research Manager/Director
Has responsibility for company’s market research function; functions may include market surveys, market intelligence, and strategic planning.
Domestic Sales Manager/Director
Responsible for all domestic sales. Normally sales force reports through one or more levels of management.
International Sales Manager/Director
Responsible for all international sales. Normally international sales force reports through one or more levels of management. May or may not have sales force based in U.S.
Regional Sales Manager/Zone Manager
Supervises District Sales Manager; second level management over sales representative; normally does not have direct account responsibilities.
District Sales Manager/Zone Manager
Supervises sales representatives; may or may not have account responsibility; first level of management over sales force.
Senior Sales Representative
Seven to ten years experience; has territory sales responsibility, technical sales expertise, or has major accounts; receives minimal guidance from more senior sales representatives.
Sale Representative/Journeyman
Two to ten years of experience with territory sales responsibility; receives minimal guidance from more senior sales representatives.
Sales Trainee
Typical duties may include temporary territory sales responsibilities; receives substantial guidance from more senior sales representatives.
Demonstration Personnel
Responsible for demonstrating products.
Manufacturing Personnel
Manufacturing Vice President
Top manufacturing position for company; directs and coordinates all manufacturing and support operations.
Manufacturing Director/Manager
Reports to the Vice President of Manufacturing; has total responsibility for production and facilities.
General Superintendent
Supervises and coordinates all activities involved in manufacturing and assembly to insure proper workflow and to service buildings and equipment; manages factory supervisors/superintendents.
Assembly Superintendent/Manager
Supervises assembly, wiring, testing, and shipping of machines according to the shipping schedule determined by customer needs.
Fabrication Manager
Manages the fabrication activities to achieve manufacturing goals through the continuous and efficient production of quality parts at the lowest cost consistent with quality requirements.
Superintendent
Reports to Manufacturing Director; has total responsibility for factory supervisors/superintendents.
Manufacturing Foreman
Supervises various operations in the manufacturing of parts in the quality and quantity suited to the assembling of machines for timely shipment according to the manufacturing schedule.
Assembly Foreman
Supervises assembly of machines to comply with shipping schedules; sees that parts for assembly are available to assemblers.
Lead Man/Crew Chief/Group Leader
Communicates procedure information from factory supervisors to union members and vice versa.
Production Control Manager
Plans and coordinates all production schedules and the issuing of production lot jobs for parts and materials to meet planned shipping schedules.
Inventory Control Manager
Manages storage of parts and supplies and initiates manufacturing jobs for repair part orders and to supplement production needs.
Industrial Engineer Manager
Responsible for specifying the routing of parts through the appropriate manufacturing operations; establishes operating time standards and develops pertinent programs for computer controlled machine tools; has total responsibility for cost and part analysis and verification.
Quality Control Manager
Responsible for visual and dimensional inspection of manufactured parts and assemblies and outside processing to assure conformance to detail drawings, specifications, and company standards.